Privacy Policy

This Privacy Policy explains how Velura Diving collects, uses, and protects your personal information when you use our website or participate in one of our expeditions.

1. Who We Are
Velura Diving is a diving travel company based in the Netherlands. We organize and facilitate international diving expeditions. For any questions about your data, you can contact us at: [info@veluradiving.com]

2. What Information We Collect
We may collect the following personal data:

• Name and contact details (email, phone number)
• Address and country of residence
• Booking and payment details
• Certification level and diving experience
• Health and dietary information (if voluntarily provided)
• Any communication or correspondence you have with us

3. Why We Collect Your Data
We collect your data to:

• Process and manage bookings and payments
• Communicate trip details and updates
• Ensure participant safety (e.g. dive certification, medical fitness)
• Meet legal and financial obligations (e.g. tax laws)
• Improve our services and customer experience

4. Legal Basis for Processing
We process personal data based on:

• The performance of a contract (e.g. your booking)
• Your consent (for optional details like dietary or health needs)
• Our legal obligations (e.g. invoicing)
• Legitimate interest (e.g. customer service)

5. Data Sharing
We only share your data with trusted third parties when necessary, such as:

• Payment service providers
• Local dive operators or accommodations (only relevant trip details)

* We never sell your personal information.

6. Data Storage and Security
Your personal data is stored securely and only for as long as necessary to fulfill the purposes stated. We use industry-standard security measures to protect your information from unauthorized access.

7. Your Rights
You have the right to:

• Access and review your data
• Request correction or deletion
• Withdraw consent where applicable
• Object to processing for certain purposes

* To exercise any of these rights, contact us at [info@veluradiving.com].

8. Cookies
Our website may use functional and analytical cookies to enhance user experience. You can manage your cookie preferences in your browser settings.

9. Changes to This Policy
We may update this privacy policy occasionally. The latest version will always be available on our website with the date of the last revision.

10. Contact
If you have any questions or concerns about your privacy or this policy, contact us at:
Velura DivingEmail: info@veluradiving.com