A booking with Velura Diving is confirmed only upon receipt of the required deposit as specified per expedition. The remaining balance, if applicable, must be paid according to the specific terms of each trip. In some cases, full payment may be required in advance, while in others, part of the payment is settled on location upon arrival. These payment conditions will be clearly communicated during the booking process.
If payments are not made by the indicated deadlines, Velura Diving reserves the right to cancel the reservation without refund of any payments already made. Any additional transaction fees (e.g. international transfer costs) are the responsibility of the participant.
Prices listed on the Velura Diving website or brochure are per person and include only the items specified in the itinerary. Prices are subject to change without prior notice due to fluctuations in costs, such as fuel, local taxes, or exchange rates. Any such surcharge will be communicated to the participant in writing. Once full payment has been received, the price is fixed and will not change.
All cancellations must be made in writing via email or WhatsApp. The deposit paid at the time of booking is refundable only if the cancellation is made more than 10 weeks (70 days) prior to the trip’s start date. After this period, the deposit becomes non-refundable.
If a participant cancels, payments are non-refundable 30 days prior to departure.
Participants are encouraged to take out cancellation insurance to cover such risks.
Velura Diving is not responsible for any costs related to flights or accommodation booked independently by the participant. These are at the participant’s own risk. Each customer will receive an email stating the date after which cancellation costs for domestic flights and hotels will apply. From that date forward, cancellations will result in additional charges.
Velura Diving shall not be held liable for any delays, cancellations, or missed flights whether domestic or international caused by airlines, natural disasters, weather conditions, government actions, or any other unforeseen circumstances beyond our control. Participants are responsible for ensuring timely arrival and are encouraged to secure appropriate travel insurance.
Velura Diving reserves the right to cancel an expedition due to insufficient bookings, force majeure, natural disasters, political instability, or other unforeseen circumstances.
If a trip is cancelled by Velura Diving, participants will be offered:
Velura Diving is not responsible for additional expenses incurred by the participant, such as flights, visa fees, vaccinations, or gear purchases.
It is the participant’s responsibility to ensure they:
Participants agree to follow the instructions and safety protocols set by Velura Diving staff and guides. Failure to comply may result in removal from the expedition without refund.
All participants must have comprehensive travel insurance that includes:
Its for your own interest 🙂
Scuba diving involves inherent risks, including but not limited to decompression sickness, equipment failure, and marine life injuries. By booking with Velura Diving, participants acknowledge and accept these risks and waive any claim against Velura Diving, its staff, and affiliated service providers for injury, loss, or damage, unless due to proven gross negligence.
Participants are required to sign a liability waiver before the start of the trip.
Participants must complete a health declaration form when arriving at the dive center. If the form indicates a medical condition that could interfere with diving, a medical certificate from a licensed physician will be required. Failure to disclose relevant medical conditions may result in denial of participation without refund.
All published itineraries are subject to change. Weather conditions, safety considerations, and operational needs may require adjustments to dive sites, schedules, or accommodations. Velura Diving will make every effort to provide equivalent alternatives. Such changes do not entitle the participant to a refund or compensation.
Velura Diving does not provide diving gear or equipment for rent. All equipment must be rented directly through the dive school we work with. Participants using rental equipment are expected to treat it with care. Any damage or loss caused by negligence or misuse will be charged to the participant. It is the participant’s responsibility to check their equipment before each dive.
Participants are allowed to bring their own cameras or personal dive equipment. However, Velura Diving is not responsible for any loss or damage to personal items during the expedition.
Velura Diving promotes a respectful and inclusive environment. Participants are expected to act respectfully toward fellow guests, staff, and local communities. Discrimination, harassment, excessive alcohol use, or unsafe behavior will not be tolerated and may result in immediate exclusion from the trip without refund.
At Velura Diving, we are committed to protecting the marine environments we explore. Participants are expected to follow eco-conscious diving practices, including but not limited to:
Participants agree to follow all sustainability guidelines as outlined by Velura Diving staff. Any deliberate violation of these principles may result in exclusion from diving activities.
Please note: Wildlife sightings can never be guaranteed. While Velura Diving selects dive locations known for unique marine life, no refunds or compensation will be provided if a specific species is not observed during the trip.
Photos and videos may be taken during the expedition by Velura Diving staff for promotional purposes. By joining the expedition, participants grant permission for their image to be used, unless stated otherwise in writing before the trip. If you do not wish to appear in any media, please inform the team in advance.
